Phone Fear to Phone Fabulous
Turn your phone into one of your company’s key competitive advantages by understanding both the skills and psychology of phone communication. Learn how to reach customers and prospects, deliver great customer service, effectively generate new business, follow up on leads, engage stakeholders and create revenue with confidence.
"The course content has been very applicable to staff training requirements for our small business, and in combination with the scheduling flexibility and cost, I highly recommend Workplace Education training for employee skills development. Our staff was implementing the skills obtained from Workplace Education, on local and export projects, while participating in the course.
The instructors customize the course material not only from their own real-world experience, but also based upon the class composition. The instructors strive to incorporate the objectives of the individual participants towards the common benefits of the entire group."
Kent W. Simpson