Essential Skills for Leading Change
COURSE DESCRIPTION
Essential Skills for Leading Change – NEW FOR 2017
Northern Opportunities for Business Ltd., 4852 Plymouth Rd
Instructor: Lorna MacIsaac, Service First Training and Consulting
Businesses and community organizations are constantly adapting to keep up with the change in many aspects of their operations. Successfully organizing, engaging, and using the talent and potential of people and teams are crucial to effectively deal with change in an organization. Essential Skills in Leading Change is a 40-hour program designed for those leading change in their workplace or organization.
Learning Outcomes
1. The Change Management Cycle
a. The 3 phases of change. Understanding resistance to change
b. John Kotter’s Leading Change Model
2. Establish a Sense of Urgency
a. Developing urgency statements
b. Identify and dealing with complacency and apathy
3. Forming a Powerful Change Coalition – Getting the Right People on the Team a. Four qualities of an effective guiding coalition. Stakeholder analysis
b. Tuckman model of teambuilding.
c. Leadership styles and the leadership matrix
4. Creating a Vision
a. Creating a change vision statement
b. Actions to demonstrate the vision
5. Communicate the Vision
a. SMART goal setting
b. Effective communication planning
c. Dealing with resistance and the adoption curve
6. Empowering Others
a. Barriers to empowerment and undermining the vision
7. Planning and Creating Quick Wins
8. Consolidate Improvements
a. Declaring victory too soon
b. The nature of interdependent systems
9. Making Change Stick
a. When new practices replace old culture
b. Creating an adaptive culture and lifelong learning
Comments
“ Having just completed the LAE ten-week Project Management Essentials Course, I can say whole heartedly that it was an extraordinary experience. Instructor Lynn MacKinnon taught this course with a level of professionalism and courtesy where she welcomed every student into the class with warmth and a smile. Our group was made up of business professionals involved in a wide variety of industries both small and large whose primary goal was to learn the necessary skillsets that could be applied to our respective businesses. To say this course met our expectations is an understatement as the class discussions allowed us to take the curriculum and apply it hands on to our respective business cases. Since completing the course I have had the opportunity to apply it to both our family business and to a large scale project with my corporate employer. I highly recommend the Project Management Essentials course as it allows you to breakdown your project to its fine points and build a foundation to start your ideas and goals. It allows you to plan your budget, set your target milestones and develop a step-by-step process to completion. This course should be the baseline for any business owner or entrepreneur.”
JAMES TAYLOR
Business Development Officer
COMMISSIONAIRES NOVA SCOTIA
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