Communication Skills for Leaders starting Thursday, September 19, 2024 (2nd program)

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**This is the same content as was previously advertised for Tuesday, September 17 program. If you registered for the 17th, please do not submit your name again. This is a second program. ~ Alana

Doing business in 2024 is very different from how many of us operated even five years ago, especially when it comes to how we connect with employees and market to customers. In response to this, the 40 hour Workplace Education program Communication Skills for Leaders is designed to support you in navigating through the changing trends around how people communicate in the workplace and marketplace. This program is the cornerstone in the process of attracting and retaining the right employees.

*For those interested in taking a Transformational Leadership or IDEA Fundamentals program in future, this is one of the prerequisite foundational programs.

Topics covered during this program may include:

• Connecting with employees and customers from different generations; 
• Dealing with difficult people and having effective difficult conversations;
• Building a team that functions and produces;
• Maximizing your workplace and customer relationships;
• Adapting to various communication styles;
• Understanding how to use nonverbal communication to enhance your interactions with others;
• Knowing how to minimize workplace drama.

The program will be customized following one-on-one interviews with the participants.

Start Date: Thursday, September 19, 2024

Time:  8:30am - 12:30pm

Classes will run every Thursday for 10 consecutive weeks.  There are additional requirements for the Zoom online programs, as follows: The program must be taken on a computer, laptop, or tablet; phones will not be an accepted device. Participants must have a high speed Internet connection (no dial up), and hardwired is preferred to wi-fi. A headset or earbuds must be used, and the participant must have a webcam, if no camera in their laptop, with the camera left on; video participation is a requirement, to ensure the connection to the instructor and other participants. A quiet place to focus is required, free from distractions. These details will be part of the INA process.

Registration is not confirmation of acceptance in the program; you will be contacted as to your status after an individual needs assessment, and no later than September 13, 2024.

"What a great course! Debbie provided us with a useful framework on how to effectively communicate. The skills she has taught us can easily be transferred from the workplace to our personal lives as well. I have every confidence to tackle hard conversations and approach them with truth and grace. Debbie’s way of communicating is inspiring and her approach to communication can change our relationships with our peers, friends and family." Kirstene Reyes, Intentionally Tiny Custom Homes

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