Leadership Level 1
Leadership Skills Level 1
Note: Level 1 Must be completed before level 2.
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Learning Outcomes (based on standardized content): · Effectively interpreting basic body language cues · Effectively interpreting para-verbal communication · Enhancing active listening skills · Identifying and applying the four main communication styles · Identifying the impact of intention · Identifying and navigating triangulation in the workplace · Applying best practices in workplace communication · Improving communication when working with individuals of different generations · Preparing for and participating in difficult conversations |
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Standard Topics (minimum 32 hours): (all of this content must be delivered as a part of this program) ü Verbal vs non-verbal communication ü Active listening ü Communication styles ü Power of intention ü Triangulation ü Best Practices in workplace communication ü Navigating a multi-generational workplace ü Difficult conversations |
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Interchangeable Topics (maximum 8 hours): (choose from the topics in this list to complete the non-standardized portion of the program) ü Goal setting ü Team building ü Time management ü Leading meetings |
Being in the industry I am, I have been aware of the SEB program for many years. As a participant, I was surprised at the number of ways the program impacted my business. Everyone I dealt with from the beginnings of an idea to final approval were helpful and supportive. The professional presenters on topics ranging from marketing to financial issues to insurance were very informative and often were able to put things in the context of my business problems and concerns. The most surprising to me though was the benefit received from brainstorming with other business owners about issues we were all facing in trying to grow our business and the realization that we had a network of support.