Leadership Level 1
Leadership Skills Level 1
Note: Level 1 Must be completed before level 2.
Learning Outcomes (based on standardized content): · Effectively interpreting basic body language cues · Effectively interpreting para-verbal communication · Enhancing active listening skills · Identifying and applying the four main communication styles · Identifying the impact of intention · Identifying and navigating triangulation in the workplace · Applying best practices in workplace communication · Improving communication when working with individuals of different generations · Preparing for and participating in difficult conversations |
Standard Topics (minimum 32 hours): (all of this content must be delivered as a part of this program) ü Verbal vs non-verbal communication ü Active listening ü Communication styles ü Power of intention ü Triangulation ü Best Practices in workplace communication ü Navigating a multi-generational workplace ü Difficult conversations |
Interchangeable Topics (maximum 8 hours): (choose from the topics in this list to complete the non-standardized portion of the program) ü Goal setting ü Team building ü Time management ü Leading meetings |
"I highly recommend the business training courses offered by NOBL. The courses I've taken have provided wonderful fundamentals. Every week I learn something new. The training makes me take the time to focus on honing skills I need to grow my business or help others in growing theirs. I also really appreciate that it's face-to-face training, which allows for discussion and networking with others. Definitely time well spent. And the best part is it's free!
Michelle Ferris
Bullrush Communications