Leadership Level 1
Leadership Skills Level 1
Note: Level 1 Must be completed before level 2.
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Learning Outcomes (based on standardized content): · Effectively interpreting basic body language cues · Effectively interpreting para-verbal communication · Enhancing active listening skills · Identifying and applying the four main communication styles · Identifying the impact of intention · Identifying and navigating triangulation in the workplace · Applying best practices in workplace communication · Improving communication when working with individuals of different generations · Preparing for and participating in difficult conversations |
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Standard Topics (minimum 32 hours): (all of this content must be delivered as a part of this program) ü Verbal vs non-verbal communication ü Active listening ü Communication styles ü Power of intention ü Triangulation ü Best Practices in workplace communication ü Navigating a multi-generational workplace ü Difficult conversations |
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Interchangeable Topics (maximum 8 hours): (choose from the topics in this list to complete the non-standardized portion of the program) ü Goal setting ü Team building ü Time management ü Leading meetings |
“ Having just completed the LAE ten-week Project Management Essentials Course, I can say whole heartedly that it was an extraordinary experience. Instructor Lynn MacKinnon taught this course with a level of professionalism and courtesy where she welcomed every student into the class with warmth and a smile. Our group was made up of business professionals involved in a wide variety of industries both small and large whose primary goal was to learn the necessary skillsets that could be applied to our respective businesses. To say this course met our expectations is an understatement as the class discussions allowed us to take the curriculum and apply it hands on to our respective business cases. Since completing the course I have had the opportunity to apply it to both our family business and to a large scale project with my corporate employer. I highly recommend the Project Management Essentials course as it allows you to breakdown your project to its fine points and build a foundation to start your ideas and goals. It allows you to plan your budget, set your target milestones and develop a step-by-step process to completion. This course should be the baseline for any business owner or entrepreneur.”
JAMES TAYLOR
Business Development Officer
COMMISSIONAIRES NOVA SCOTIA