Essential Skills in Human Resources
Learning Outcomes:
· Identifying HR needs
· Developing recruitment strategy
· Creating a job analysis and job descriptions
· Understanding employee retention and developing a retention strategy
· Creating and designing personnel files
· Developing employee policies & procedures
· Creating an employee-friendly work cultures
· Leading and managing staff meetings
· Designing a succession plan
Standard Topics: (all of this content must be delivered as a part of this program)
ü Building a staffing strategy
ü Job analysis and job descriptions
ü The hiring process
ü Performance management
ü Human resources best practices
ü Succession planning
ü Becoming an employer of choice
Comments
I have been a business owner operator for over 30 years and was a bit nervous taking the Leadership 1 course, now I am waiting for the 2nd level of this course to be offered. It has opened a new way of thinking for me.
For example In the business world we have difficult conversations, generational gaps, and different communication styles. This course greatly improved my communication skills and provided me with useful tools and techniques to be a stronger and more confident leader in my business. I loved it and use segments of the course everyday not only in my job also in personal day to day. Thanks Lorna!
Doreen Wood
Doreen's Hair Studio
Leadership Level 1 program - Spring of 2017
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